Shipping policy

At LighterUSA, we aim to deliver your orders efficiently and promptly. Please review the details of our shipping policy below:

Shipping Costs

• Shipping costs are calculated based on the weight, dimensions, and destination of your order. We do not offer a flat shipping fee.
• Free Shipping: Orders totaling $1,000 or more qualify for free shipping.

Order Processing & Shipping Time

• We process all orders within 24 hours of purchase and typically ship them on the same day if the order is placed during business hours.
• A tracking number will be provided as soon as your order has shipped.

Shipping Timeframes

• While we strive to ensure timely delivery, please note that no specific shipping timeframes are guaranteed.
• Delays due to carriers, weather, or unforeseen circumstances are beyond our control.

Shipping Refunds

• Shipping costs are non-refundable, regardless of delivery timeframes or delays.

For questions or additional support, please contact our customer service team at [Contact Information]. Thank you for choosing [Your Company Name]!