Ready to go global? We are! You have asked for it, and we have listened. Now you can enjoy Lighter USA's products anywhere in the world. Whether you are in the United States or half-way around the world in Timbuktu (yes, it is a real place), you can have our products shipped to you. Until now, Lighter USA has only been able to ship products to addresses located in the United States. However, this is no longer the case as we take our brand international!
Who Are We?
Lighter USA is the retailer you can count on for all of your smoking and vaping needs. We carry a full line of products including:
- Lighters
- Zippos
- Smoking accessories
- Vaporizers
- E-cig mods and kits
- Vape juices
- Disposables
We understand quality is one of the most important factors when deciding on a purchase. This is why Lighter USA is dedicated to carrying only the highest-quality brands and now we can make sure everyone around the world has access to these amazing products.
What Can You Expect With International Shipping?
We have worked hard to bring you the most reliable, efficient, and cost-effective international shipping solution for all of your vaping and smoking needs. We have partnered with DHL, the world's leading logistics company. DHL offers exceptional customer care for international shipping needs. With 380,000 people in 220 countries, and over 1.5 million packages delivered each year, DHL is known for providing smooth and easy deliveries. They are dedicated to helping connect people and improve lives. We are proud to work with a world-class shipping partner to bring our products to you.
Shipping Rates
Customers can expect an affordable flat rate shipping fee. This means that it doesn't matter how small or large the order is, you will pay a set fee to have it shipped internationally.
Shipping Times
Lighter USA is still dedicated to providing fast and easy shipping to all customers. International consumers can expect 2-3 day shipping after placing an order. Please keep in mind that holidays and weekends may cause slight delays.
Tracking Numbers
When you order internationally, there is no need to worry about having to keep up with multiple tracking numbers. You will only have 1 tracking number that you can easily use to check the status of your order. Of course, if you have any questions or concerns, our customer support team is here to help you 24/7.
Which Products Can Be Shipped?
Over 2,000 of our products can be shipped internationally. This includes well-known brands such as Pax, Smok, Yocan, Dr. Dabber, Zippo, Ooze, iKrusher, and so many more.
Product Exclusions
Unfortunately, due to the nature of the products and shipping regulations, there are few exclusions as to what Lighter USA can ship internationally. These include nicotine products and butane-filled lighters. For now, we will only be able to ship these products within the United States.
Some Things Never Change!
Do not worry! Even though Lighter USA is expanding its reach to every corner of the world, we still retain our core values and ways of doing business.
Authenticity
We are an authorized retailer of the best brands on the market. You can rest assured that every product and accessory you purchase from us is 100% authentic and of the highest quality. Many of our products also come with a manufacturer's warranty.
Same Great Price
Here at Lighter USA, we have and always will pride ourselves on providing high-quality, sophisticated products at the most affordable prices on the market. Going international doesn't change our commitment to affordability for our consumers.
Secure Shopping
We get it, you may be leery of making purchases online with the fear that someone might steal your information. Lighter USA offers a safe and secure encrypted shopping portal so that consumers do not have to worry about their personal information or card number getting hacked.
Free Shipping and Free Returns
Lighter USA still proudly offers free shipping to customers in the United States. If you are unhappy with your product (which we highly doubt), you can also return products in the original package at no cost to you.
Discreet Shipping
Don't want everyone in your business? We get it! That's why we ship our products and accessories in discreet packaging so that your business can stay just that...your business. Discreet shipping is also useful if you are looking to purchase our products as a gift for a family member or friend. With our packaging, the surprise won't be ruined!
Customer Service
Our number one goal is to make sure that our customers are satisfied. If you have an issue, please feel free to reach out to our exceptional customer support team, who is happy to help you resolve any issue you may have.
What Do Our Loyal Customers Have to Say?
How much do consumers love Lighter USA products? Let's take a look at just a few of the over11,000 customer reviews that we have received!
"Amazing price point For the order, prompt shipping, packaged very well. Highly recommended!"
"Great customer service, items usually ship the same day I enjoy their products"
"Again a seamless traceable delivery. A biz model all should emulate."
"Easy to order. Pleasure to work with. Packages arrived quickly. Large selection made it easy to order off of the website."
"Lighter USA Is Your Best Online Accessories Store. Best Customer Service Around. Thanks Sincerely, Christopher"
"Ordering was easy. Delivery was quick. product works great."
Lighter USA Reaches New Heights!
Lighter USA is excited to have the opportunity to help everyone around the globe enjoy great products at even better prices. Now, you can share amazing experiences with friends and family, no matter where they may live in the world. Surprise your family and friends with amazing gifts they can enjoy over and over again! Now is an exciting time for the Lighter USA family and we are happy that you are a part of it! Browse our products today and do not forget to join our earn and burn Lighter USA rewards program!
